Terms of use

What are the basic rules?

1) do not send spam

Students decide SmartWater Academy To enjoy a safe and engaging learning experience, while instructors teach because they like to share their knowledge. For instructors: Once you’re on the platform SmartWater, do not try to sell other products or send spam with requests and offers.

2) do not deceive the system

  • For instructors: Do not direct students from SmartWater Academy To another site outside the platform SmartWater, do not limit what is permissible and what is not, or look for the weak points of our policies. We, like all instructors, want our student community to grow. If you deceive the system, it loses the entire community, which runs out of a common base of committed students who want to learn.
  • For students: Don’t harass the instructors, don’t ask for free coupons, or offer reviews for something. The community is confident that there is a healthy interaction between students and instructors, as well as in the sincere assessment of students to know which courses are right for them.
 

3) Always use a professional tone

Our instructors actively collaborate and communicate with each other, and students keep discussions that are helpful and lively with the instructors during the course delivery process. Regarding these relationships, we ask that you be respectful, sincere and considerate of students, instructors and staff of SmartWater Academy. You must be a constructive member of the community of SmartWater. Never ask for personal data, or publish foreign content as if it were your own.

4) If you see something strange, say it

If you see or experience something you consider a violation, or if you have questions about a policy, send us an email to support@smartwateracademy.com to inform. A member of our team will review all the reports, answer your questions and decide whether any violations of our policies have occurred.

We are here to help you understand our policies and succeed in SmartWater Academy.

Our students and instructors are usually responsible members of the community. We know that we all make mistakes, and sometimes we don’t know what’s right and what’s wrong. So, the first time you commit a violation, you’ll only get a warning. We have resources to help you understand our policies and learn how to achieve success in SmartWater Academy. We will also be happy to talk directly with you to explain to you better what is right and what is wrong.

But we hope that you will be proactive in understanding and complying with the policies of SmartWater. If another violation of any of our policies occurs, there will be more serious consequences in the form of ‘ penalties ‘. All penalties are recorded in our system. Thus, instructors who violate our policies will repeatedly be removed from the platform of SmartWater.

These penalties apply at the course level. Therefore, if a course instructor has committed an infringement, the other instructors associated with the course will also not be able to access the corresponding functions. Please note that we reserve the right to apply major penalties depending on the severity of the infringement. We will re-evaluate the penalties for an account every six months.

Major penalties application Policy

Our students and instructors are usually responsible members of the community.

We know that we all make mistakes, and sometimes we don’t know what’s right and what’s wrong. So, the first time you commit a violation, you’ll only get a warning. We have resources to help you understand our policies and learn how to achieve success in SmartWater Academy. We will also be happy to talk directly with you to explain to you better what is right and what is wrong.

But we hope that you will be proactive in understanding and complying with the policies of SmartWater. If another violation of any of our policies occurs, there will be more serious consequences in the form of ‘ penalties ‘. All penalties are recorded in our system. Thus, instructors who violate our policies will repeatedly be removed from the platform of SmartWater.

Penalty 0 → Notice

Penalty 1 → Suspend ad and direct message privileges for one month

Penalty 2 → Deleting the course of active promotions for one month + suspending ad privileges and direct messages for one month

Penalty 3 → Blocking new entries to the course for one month + suspending ad privileges and direct messages for one month

Penalty 4 → Access to Academy The instructor is banned and their courses are removed from the SmartWater Academy

These penalties apply at the course level. Therefore, if a course instructor has committed an infringement, the other instructors associated with the course will also not be able to access the corresponding functions.

Please note that we reserve the right to apply major penalties depending on the severity of the infringement. We will re-evaluate the penalties for an account every six months.